REFUND POLICY

Go Kiraana values the love and trust you have placed in us and we promise to do everything possible to make your grocery shopping a magical experience.

  • Products that are delivered can be returned for refund / replacement, if there are any quality or packaging defects.
  • Any return of an item should be communicated to us via email at gokiraana@xyz.com, within 24 hours of delivery. You can use your name and your order number as reference.
  • Customers are kindly requested to return the product in the original packing and with the original quantity, as much as possible.

Authentication of products

At gokiraana.com, only authentic and genuine products are stocked and sold. Every product displayed in our website is genuine and it is supplied directly from manufacturers and authorized dealers but pictures may vary from the original products.. Every item is carefully checked for quality and so we eliminate the chances of defective products being shipped to you. If you have any concerns about the authenticity of any of the item you have purchased, feel free to contact us through email at gokiraana@xyzl.com, we would be happy to address your concerns.

The information contained in this website is for general information purposes only. The information is provided by gokiraana.com and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website, you are able to link to other websites which are not under the control of gokiraana.com. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, gokiraana.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

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